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Terms of Service

These Terms form a binding agreement between you and Quguo Limited, trading as RelayMe, governing your use of relayme.ai and its related services.

Last updated: 2026-08-22 Applies to: relayme.ai users and partners
RelayMe is operated by Quguo Limited. The English version governs the international service; translations are provided for convenience, and the English version controls if there is a conflict.
By creating an account, purchasing a service, or continuing to use RelayMe, you accept these Terms and the policies incorporated into them.

1. Acceptance and Changes of Terms

1. By accessing or using this platform, you are deemed to have read, understood, and agreed to be bound by these Terms and the related policies.

2. We may revise these Terms from time to time as circumstances require. The updated Terms will be published on this page and take effect immediately unless otherwise stated.

3. If you do not agree to the updates, please stop using this platform and the related services immediately.

2. Scope and Nature of Services

1. RelayMe provides AI image and video generation, visual workflows, AI chat, model access, and related features. Available features are those shown in the product interface.

2. The content and features provided by the platform may be adjusted, suspended, or terminated due to technical, operational, or compliance needs.

3. Unless otherwise agreed in writing, the platform provides no express or implied warranty of any kind regarding the service results, including but not limited to fitness for a particular purpose or non-infringement.

3. User Obligations and Code of Conduct

When using this platform, you undertake not to engage in any of the following:

  • Violating any applicable laws, regulations, or regulatory requirements;
  • Using the service for fraud, money laundering, infringement, distributing malware, or other illegal or improper activities;
  • Attempting, without authorization, to access, probe, scan, or test the platform’s systems or network vulnerabilities;
  • Any conduct that causes or may cause service disruption, overload, or other adverse impact on the platform or other users;
  • Using the service in any way that may harm the platform’s reputation or lawful interests.

If you violate the above rules, the platform may, depending on the severity, suspend the service, terminate your account, pursue legal liability, or take other measures.

4. Intellectual Property

1. Except where otherwise indicated, the code, designs, trademarks, logos, documents, and other content contained in the platform and related services are owned by the platform or the rightful owners, who hold the corresponding intellectual property rights.

2. Without prior written authorization, you may not copy, modify, distribute, sell, sublicense, or otherwise exploit the relevant content.

3. You may use the resources and interfaces provided by the platform only within a reasonable scope and in compliance with these Terms and applicable law.

5. Limitation of Liability

To the maximum extent permitted by applicable law, the platform shall not be liable for any indirect, incidental, punitive, or special damages arising from the use of or inability to use the service.

Where the law mandates that the platform bear liability, the total amount shall be capped at the service fees you actually paid during the relevant dispute period, unless applicable law expressly provides otherwise.

6. Governing Law and Dispute Resolution

1. These Terms are governed by and construed under the laws of the Hong Kong Special Administrative Region, without limiting any mandatory consumer rights that apply to you.

2. The parties will first try to resolve disputes arising from these Terms or the service through good-faith discussions. If unresolved, the courts of Hong Kong will have non-exclusive jurisdiction.

Questions about these Terms can be sent to support@relayme.ai.

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